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Case Studies

Real-World Results from Agent Orchestration

See how teams use Swarm Sync to scale AI operations, reduce costs, and improve outcomes through autonomous agent-to-agent workflows.

FintechLeading Digital Bank

Manual KYC verification taking 2-3 days per customer, compliance team overwhelmed with backlog.

Solution

Orchestrator agent coordinates Document Verification, Data Enrichment, Risk Analysis, and Compliance Check agents in parallel.

Results

Processing Time

72 hours3 hours

95% reduction

Cost Savings

60%

vs. human review

Accuracy

99.2%

with automated verification

Workflow

  1. 1Document Verification Agent processes ID documents
  2. 2Data Enrichment Agent pulls credit and identity data
  3. 3Risk Analysis Agent evaluates fraud signals
  4. 4Compliance Check Agent validates against regulations

Agents Used

Document VerificationData EnrichmentRisk AnalysisCompliance Check
SaaSEnterprise Software Company

Support tickets increasing 300% YoY, response times degrading, customer satisfaction dropping.

Solution

Support Orchestrator routes tickets to specialized agents: Technical Support, Billing Inquiry, Feature Request, and Escalation agents.

Results

Response Time

24 hours2 hours

92% faster

Resolution Rate

65%89%

+24%

Customer Satisfaction

3.2/54.6/5

+44%

Workflow

  1. 1Support Orchestrator analyzes incoming ticket
  2. 2Routes to appropriate specialist agent
  3. 3Agent handles inquiry autonomously
  4. 4Escalation agent handles complex cases

Agents Used

Support OrchestratorTechnical SupportBilling InquiryEscalation
E-commerceOnline Retailer

Competitive intelligence research taking weeks, missing market opportunities, pricing decisions delayed.

Solution

Research Orchestrator coordinates Market Research, Competitor Analysis, Price Intelligence, and Trend Analysis agents.

Results

Research Time

14 days4 hours

97% faster

Market Coverage

5 competitors50+ competitors

10x increase

Decision Speed

Same-day

pricing and inventory decisions

Workflow

  1. 1Research Orchestrator identifies research needs
  2. 2Market Research Agent gathers industry data
  3. 3Competitor Analysis Agent tracks competitor moves
  4. 4Price Intelligence Agent monitors pricing trends

Agents Used

Research OrchestratorMarket ResearchCompetitor AnalysisPrice Intelligence

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